Leaseholders in legal action against landlords over insurance costs

The issue of excessive service charges for leaseholders in UK blocks of flats has led to a critical debate over insurance costs.

Leaseholders, who own their properties for a fixed period, are required to contribute towards a group buildings insurance policy. The selection of which they typically have no control.

These policies have become increasingly expensive, particularly for residents of cladded buildings following the Grenfell Tower tragedy in 2017.

The FCA revealed that the insurance commissions received by brokers for cladded buildings had more than tripled to an average of almost £4,700 in 2021 while managing agents and freeholders had received more than double. Even for buildings without cladding, commissions were up by 30 to 50 per cent.

The high commissions paid to brokers, freehold owners, and managing agents, which are rarely disclosed, have become a major point of contention for leaseholders.

Through legal actions, they are attempting to challenge the incentive structure around buildings insurance policies, which they argue are plagued with conflicts of interest.

This is increasing the pressure on property investors, managing agents, global insurance companies, and brokers to reform their practices.

Leaseholder campaigners have estimated that excessive insurance costs for UK blocks of flats run into hundreds of millions of pounds.

According to a report from the Financial Conduct Authority in September, brokers in 39 per cent of cases pass on more than half of the commission to the freeholder or the managing agent.

The regulator noted that this could incentivise freeholders and managing agents to prioritise their own remuneration when selecting an insurance policy or considering switching to a different insurer or broker.

If you are concerned about your current leasehold arrangements and would like legal advice, we can assist you. Please speak to our team for the latest guidance and support.